Testimonials

Everyone loves the carpet. It looks and feels great.
-Vicky C Olathe, KS May 2010


We love the flooring. Your installers were very, very good and professional. Thank you Joe. Joe, I will recommend your store to others.
-Wayne S Kansas Ciyt, MO June 2010


Thank you and you have a great place and many selections; We will let our friends and family know.
-Paul T Independence, MO June 2010


Scott’s great! Have recommended Big Bob’s to all!
-John C Lenexa, KS June 2010


This is our new furniture and flooring store.
-Nancy B St Joseph, MO May 2010


Great Experience! Justin was very helpful. Big Bob’s was the first place I looked for a new couch and didn’t bother looking elsewhere. Justin answered all my questions and helped me find exactly what I wanted.
-Chris R St Joseph, MO May 2010


I was very pleased with the whole experience at Big Bob’s. You made it easy.
-Sigora M Kansas City, KS June 2010


Excellent service from Linda. She was very Kind and helpful. Nice selection of furniture for reasonable prices. Appreciated the “Thank you” not also. Nice touch. We will definitely be back. Thanks!
-Independence Customer June 2010


I’ve used Big Bob’s several times for carpeting, for several houses during the last 15-20 years and always find fair prices and quality with dependable results.
- Independence Customer May 2010


John was the best on being helpful and informative. I felt like I knew him for years.
-Karen R Overland Park, KS June 2010


“I love my new carpet. It feels like walking on a cloud.”
Teresa R. – Merriam, KS – April 2010


“Brooke is awesome! She has a great personality & very easy to work with & helps in so many ways.”
Mrs. Beaman – St Joseph, MO – April 2010


“Your service rep was very helpful. He took the time necessary for us to get exactly what we wanted at a price we wanted. Thank you, Scott!”
Sisters of St Joseph - Kansas City, MO – April 2010


“Brooke was an amazing help in our process. She came to our house, met us in St Joseph & met us at the Independence store. Amazing! We will always have her give us a quote!”
Bradley & Kim G. – Kansas City, MO – April 2010


“Cleo was very helpful & Jason Bailey & his crew did a very professional job! Thank you”
Jan M. – Lake Quivira, KS – April 2010


“We enjoyed Joe waiting on us. Recommended friends just today”
Roger G. – Holt, MO – April 2010


“Scott Plough and John Wyzard are awesome!”
Tracy C. – Prairie Village, KS – April 2010


“John is an exceptional worker. He does quality work and fun to be around”
Karen M. – Shawnee, KS – April 2010


“The store rep was awesome, friendly and very understanding. I have found a new store. Thank you”
Tammy M. – Kansas City, MO – April 2010


“We came back to purchase sofa because of the service we received from John Fickel”
Angie S. – Shawnee, KS – April 2010


“Salesman extremely nice& helpful. The men that laid the carpet also extremely nice. Salesman was Joe Guiot – very nice.”
Peggy W. – Blue Springs, MO – March 2010


“Cleo was fantastic and professional to work with. We look forward to working with him again when we carpet our baby room in the future.”
Staci B. – Leawood, KS – March 2010


“I really appreciate Jarrod and his manager.”
Bob C. – Independence, MO – March 2010


“I appreciate all the good help. Brian was wonderful- Thanks much. Love my table and chairs.”
Sharron M. – Overland Park, KS – March 2010


“House sold in 1 week!”
Ryda N. – Pleasant Hill, KS – March 2010


“Friendly, professional, affordable and quality! We love the floors – good product!”
John & Rhonda R. – St Joseph, MO – March 2010


“Second time I bought from you. All very pleased and I will tell everybody”
David & Karen C. – Independence, MO – March 2010


Corey was very courteous and helpful. It is a pleasure doing business with no high pressure attitude.

Lisa P. - St. Joseph, MO - March 2010


Quality merchandise at wholesale prices. Friendly and knowledgeable staff.

Tom S. - Overland Park, KS - March 2010


We can't wait to do business with Big Bob's again!

Michael A. - Kansas City, MO - February 2010


Thanks! Kitchen looks 100% better thanks to my beautiful floor!

Bonnie M. - Merriam, KS - February 2010


Marilyn was extremely helpful and courteous. I would and have recommended her and the store with no reservations!

Levin B. - Independence, MO - February 2010


Stacie was great. Great customer service skill. I always look for her when I visit your store. Stacie is very pleasant to be around.

Phyllis R. - Raytown, MO - February 2010


Thanks so much guys! Great: service / product / professionalism

Mildred R. - Edwardsville, KS - February 2010


“Just needed carpeting for dorm room. Salesman was very friendly and helpful. Would consider buying from Big Bob’s in the future.”
Laurie L. Kansas City, Kansas – October 2009


“I am enjoying my carpet. The contractor was very nice and did a great job.”
Katherine B. Kansas City, Missouri – October 2009


“Brooke was very helpful, very nice. The best!”
Pam K. Union Star, Missouri – October 2009


“The two times I have made purchases at your 75th St. store your sales associates were very helpful and courteous. Keep up the good job! Thank you.”
Judy M. Overland Park, KS- October 2009


“Customer service was exceptional!”
Mike and Sandra S. Greenfield, MO – September 2009


“Brooke was exceptionally nice to work with and the carpet installers did an excellent job. Totally enjoyable experience.”
Mike B. Clarksdale, MO – September 2009


“Wanted to let you know our salesman and others who helped us load our purchase were very polite and helpful. We will be back again.”
Clayton K. Oregon, MO – September 2009


“I returned a month later to purchase kitchen and bedroom furniture and am very happy that you are in St. Joseph, MO!”
Leasa H. St. Joseph, MO – September 2009


“Noland Rd. store sales rep Rex was very courteous, competent, knowledgeable etc. Contractor was excellent as well. We are very pleased & satisfied with Big Bob’s!!”
Jerry G. Raytown MO – September 2009


“Great Store, Great Merchandise, Great Service and Delivery.”
Delores R. –St. Joseph, MO – September 2009


"A very enjoyable shopping experience. Marilyn was very helpful in our decision making. Delivery was smooth and on time – Great Guys. A 100% pleasant shopping experience."
Sheri L. Kansas City, MO - August 2009


"Installers were awesome – I was 1 foot off on one of my measurements and they made it work. I am more than pleased."
Jason S. Olathe, KS - August 2009


"I loved the service, everyone was so nice and helpful. I really love my new dining room set. It fits my room perfectly."
Patsy G. St. Joseph, MO - August 2009


"We are very pleased with the service and happy you support Christian radio."
Dave G. St. Joseph, MO - August 2009


"You were great, I have purchased a lot of furniture over the years and this is the first time I have ever received a thank you note!"
Pam S. Independence, MO - August 2009


“I was very pleased with the service. Really like & surprised with the personal thank you card.”
Ethel L. - August 2009


“Very pleased, will shop Big Bob’s again!”
Pearl L. – Saint Joseph, Missouri – July 2009


“We are pleased with your service, selection and price. Thank you, we’ll be back.”
Nancy H. – July 2009


“Brooke was extremely helpful & polite. Appreciate a salesperson that wasn’t pushy.”
Deborah K. – July 2009


“Joe is great! Can trust I’ll get better carpet for a great price. Jason is a personable installer. Thanks!”
Tina J. – Gladstone, Missouri – June 2009


“It was the best deal I could get.”
Ann H. – Independence, Missouri – June 2009


“Very pleased with installation and installers. Prompt arrival, felt very comfortable having them working in our home.”
Cory S. – Olathe, Kansas - May 2009


“Thank you for your help in purchasing our kitchen table and chairs. It was exactly what we were looking for at a good price.”
Stacey A. – Bolckow, Missouri – May 2009


“Installers of porch carpet were friendly, yet professional. That was worth coming back for. Also, it was nice to get a card and want my opinion.”
Pat S. – Shawnee, Kansas - May 2009


“Thank you Big Bob’s! Our floor looks great thanks to you guys.”
Tara J. – Troy, Kansas – April 2009


“We appreciated the follow-up call after purchasing out furniture.”
Charles K. – Saint Joseph, Missouri – March 2009


“Thank you for your friendly and courteous store and people!”
Mary Jane L. – Savannah, Missouri – February 2009


“We are a 501C3 homeless shelter. We needed furniture for our family center. Your staff was extremely helpful.”
IHN – Olathe, Kansas – February 2009


“I am enjoying my coffee and end tables. I have puppies so I need drawers for notepads, ink pens, etc, because they still chew things up.”
Sherry S. – Grain Valley, Missouri – January 2009


“I was very pleased with customer service. They were very good at helping load and secure my purchase in the back of my truck. They also personalized the thank-you card they sent me.”
Linda S. – Hopkins, Missouri – December 2008


“We were pleased with your service.”
Phillis G. – Shawnee, Kansas – November 2008


“The sales rep, Brooke, was very pleasant and helpful in showing me the items I was interested in. I appreciated her concern.”
Shirley F. – Maryville, Missouri – November 2008


“We are happy with our new furniture and Mark went out of his way to help me find “coordinating” furniture! Thanks!”
Jo K. – Troy, Kansas – September 2008